Patriot Audiology Privacy Policy

Effective Date: January 1st, 2025

1. Introduction

Welcome to Patriot Audiology. We are committed to protecting the privacy and security of our patients' information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.patriotaudiology.com. We hope you take some time to read through it carefully.

2. Information We Collect

We may collect information about you in a variety of ways. The information we may collect on the Website includes:

Personal Data: Personally identifiable information, such as your name, address, email address, and telephone number, that you voluntarily give to us when you choose to participate in various activities related to the Website, such as online booking or contact forms.
Derivative Data: Information our servers automatically collect when you access the Website, such as your IP address, browser type, operating system, access times, and the pages you have viewed directly before and after accessing the Website.

3. Use of Your Information

Having accurate information about you permits us to provide you with a smooth, efficient, and customized experience. Specifically, we may use information collected about you via the Website to:

Email you regarding your appointments.
Increase the efficiency and operation of the Website.
Monitor and analyze usage and trends to improve your experience with the Website.
Notify you of updates to the Website.
Offer new products, services, and/or recommendations to you.
Perform other business activities as needed.

4. Disclosure of Your Information

We may share information we have collected about you in certain situations. Your information may be disclosed as follows:

By Law or to Protect Rights: If we believe the release of information about you is necessary to respond to legal process, to investigate or remedy potential violations of our policies, or to protect the rights, property, and safety of others, we may share your information as permitted or required by any applicable law, rule, or regulation.
Third-Party Service Providers: We may share your information with third parties that perform services for us or on our behalf, including payment processing, data analysis, email delivery, hosting services, customer service, and marketing assistance.

5. Security of Your Information

We use administrative, technical, and physical security measures to help protect your personal information. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that despite our efforts, no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against any interception or other type of misuse.

6. Policy for Children

We do not knowingly solicit information from or market to children under the age of 13. If you become aware of any data we have collected from children under age 13, please contact us using the contact information provided below.

7. Contact Us

If you have questions or comments about this Privacy Policy, please contact us at:

Patriot Audiology
402 Hamilton Road
Wapakoneta, OH
professionals@patriotaudiology.com

(419) 738-7027

Mobile Terms of Service

Effective Date: January 1st, 2025

Last updated: Feb. 26, 2025

The Patriot Audiology Services mobile message service (the "Service") is operated by Patriot Audiology Services (“Patriot Audiology Services”, “we”, or “us”). Your use of the Service constitutes your agreement to these terms and conditions (“Mobile Terms”). We may modify or cancel the Service or any of its features without notice. To the extent permitted by applicable law, we may also modify these Mobile Terms at any time and your continued use of the Service following the effective date of any such changes shall constitute your acceptance of such changes.

By consenting to Patriot Audiology Services’s SMS/text messaging service, you agree to receive recurring SMS/text messages from and on behalf of Patriot Audiology Services through your wireless provider to the mobile number you provided, even if your mobile number is registered on any state or federal Do Not Call list. Text messages may be sent using an automatic telephone dialing system or other technology. Promotional messages may include promotions, specials, and other marketing offers (e.g., cart reminders).

You understand that you do not have to sign up for this program in order to make any purchases, and your consent is not a condition of any purchase with Patriot Audiology Services. Your participation in this program is completely voluntary.

We do not charge for the Service, but you are responsible for all charges and fees associated with text messaging imposed by your wireless provider. Message frequency varies. Message and data rates may apply. Check your mobile plan and contact your wireless provider for details. You are solely responsible for all charges related to SMS/text messages, including charges from your wireless provider.

You may opt-out of the Service at any time. Text the single keyword command STOP to +18777116634 or click the unsubscribe link (where available) in any text message to cancel. You'll receive a one-time opt-out confirmation text message. No further messages will be sent to your mobile device, unless initiated by you. If you have subscribed to other Patriot Audiology Services mobile message programs and wish to cancel, except where applicable law requires otherwise, you will need to opt out separately from those programs by following the instructions provided in their respective mobile terms.

For Service support or assistance, text HELP to +18777116634 or email professionals@patriotaudiology.com.

We may change any short code or telephone number we use to operate the Service at any time and will notify you of these changes. You acknowledge that any messages, including any STOP or HELP requests, you send to a short code or telephone number we have changed may not be received and we will not be responsible for honoring requests made in such messages.

The wireless carriers supported by the Service are not liable for delayed or undelivered messages. You agree to provide us with a valid mobile number. If you get a new mobile number, you will need to sign up for the program with your new number.

To the extent permitted by applicable law, you agree that we will not be liable for failed, delayed, or misdirected delivery of any information sent through the Service, any errors in such information, and/or any action you may or may not take in reliance on the information or Service.

We respect your right to privacy. To see how we collect and use your personal information, please see our Privacy Notice.